G.S. Car Valeting and Detailing

Tony Robinson

1 year ago ↗

I recently had Gs Car Valeting and Detailing carryout a smart paint repair on my car, and I couldn't be more satisfied with the outcome! From start to finish, their customer service was outstanding. Right from the start, the Gareth was incredibly friendly and approachable. He took the time to answer all my questions on a smart repair, demonstrating their professionalism. The pricing was more than reasonable for the quality of work provided. The aftercare provided was really appreciated and speaks volumes of the customer care provided by Gareth and the team. Overall, I would 100% recommend Gs Car Valeting and Detailing to anyone looking for professional, cheap, and high-quality car care. —I’ll be back for sure!

Neil McConnell

1 year ago ↗

I booked an appointment for a mini valet for 9am. Came back at 1045 and the lad working there was vacuuming the boot and hadn't even started washing the outside. He explained the Gareth had just told people to come down and he was working on other cars not booked in. I gave him another 15 minutes and he was only just finishing the carpets. I took my car and left as I had things on. To be fair, the lad who works there was very apologetic and was not going to take any money but I managed to get him to take a fiver. If booking an appointment doesn't have your car prioritised ahead of those just turning up then what's the point?

Ian Kennedy

1 year ago ↗

First class service from Gareth and his team. I have had both my BMW's ceramic coated by Gareth. Very highly recommended.

Emma McAfee

1 year ago ↗

My car had an unfortunate accident with expanding foam (workers working at our neighbours house). The workers hired Gareth to fix it. Altogether my car was in with him for a total of 11 days split over 4 occasions. Apparently nothing was shifting it not even wet sanding which we were told had been done several times. 3rd time it came back to us with the roof not touched at all, polish still on it, polish residue still all over it and expanding foam and marks still over it; but in addition to this my car now also had scratches all over her too! We gave him one final chance to resolve all the issues. My car came back from gareth for the 4th and final time and it still had some tiny orange dots of expanding foam on her, expanding foam marks still dotted all over her and the scratches untouched (she may have even gained a few). I pointed these out to Gareth who very cheekily responded that he 'wasn't paid' to deal with the scratches. No Gareth you wouldn't considering you and your staff caused them and not the workers who hired you to deal with the expanding foam and marks! He then tried to deny that the scratches were done while in with him but if you look in the pictures there are 3 screenshots of messages raising the scratches with him and not once on these 3 seperate occasions did he deny it! Instead his replies were no problem/no hassle/we'll resolve. It was also raised face to face with him and he again said he would resolve (caught on ring doorbell). I was shocked that he had the audacity to stand there and deny it after saying he would resolve on multiple occasions. The worker who hired Gareth paid him over £500 & even bought product to help remove the expanding foam too (which worked on his own van). All that money and it still has some marks and expanding foam on it but now also has scratches all over her too! The pictures only show a select few. My car is a year old and never goes far. Paintwork was scratch free and undamaged beforehand. We're now having to source somewhere else to fix the scratches he done and to remove the marks and expanding foam he didn't get off. Apart from the above there was also the issue of poor communication. He would say it was going in for 1 day and not even contact you to say he needed to keep it longer or get your permission either (4 days later I got her back). Can only be described as unprofessional really. I feel for the worker who paid his hard earned money for such an extremely poor service especially as it didn't fix it. I am sure he feels like he was taken for an absolute ride! Edited: Some chemical was also spilt on the passenger side floor. Ring doorbell footage shows him lifting some sort of spray bottle out, kicking it over (clearly now empty of its contents) & fussing over it until we came out to him but he didn't have the decency to let us know at the time. When confronted about it he denied it; even after being sent the footage! No integrity at all.

Nasia Lupini

4 years ago ↗

Paid £65 for a full valet and after driving home noticed the side mirrors weren't even wiped down still dusty and dirty, sides of the windscreen still had dirt and water marks, underside of the rear door to the boot still dirty, the man must of dropped concentrated cleaning solution in the passenger footwell and thats gone congealed and sticky. Top edges of the windows are still dirty, not even wiped down or cleaned at all. The seats were meant to be washed but looks like they've just been hoovered, marks still all over them. Footwell mats soaked. Very disappointing, car looked nice and shiny, interior smelled amazing when we picked it up, wheels done up nicely but on closer inspection just lots of corners cut.