Car Valet UK

Rob Wotherspoon

1 month ago ↗

Absolute rip off. Don't bother. Did a better job myself in 20 minutes for free.

Danielle Barker

1 year ago ↗

I had the absolute misfortune of choosing to use the car wash at the Cabot car park in Bristol on Friday the 23rd of May. Upon entry to the car park the car wash is advertised stating they accept card but upon arrival at the car wash I was informed it was cash only or they would accept bank transfer. At this point I should have chosen not to go ahead, sadly I didn’t and I proceeded to pay cash for the gold car wash. I left my number with Ali Kazmi who provided me with a written receipt and said he would send me a message when they had finished cleaning my car. I left my car with them at roughly 1.30pm and by 3.25pm I received a WhatsApp to say the car was finished. That morning myself, my mother and my sister had been to a workshop where we created a glass picture with pressed flowers. The item I had created had been carefully and well wrapped in tissue paper and placed safely in the drivers door pocket. Upon returning back to our Airbnb I noticed this was unwrapped and upon opening discovered it had been dropped and smashed. Two hours and £60 and it hadn’t even made it home with me, the keepsake of a morning with my 75 year old mother ruined by their carelessness. I immediately sent Ali a message via WhatsApp which he promptly responded to. He apologised and offered a £30 refund and a free big package deluxe car wash. Now this was my next mistake as I responded to say I didn’t live local and therefore I couldn’t use the gesture of the car wash. His messages quickly changed to say he needed to speak with his boss and he sent me photos of the notice of disclaimer board situated somewhere at the car wash which states they accept no liability for damage caused. He proceeded to change his WhatsApp photo and then blocked me. I could have coped with the fact the £30 car wash is had was one of the worst I’ve ever paid for but the damage caused to a special keepsake has left me very upset. At least with a refund I could have paid the lady who runs the course to try and make me a replica. I have emailed the Car Wash Co directly and unsurprisingly heard nothing back. I would highly recommend you avoid this car wash, they have zero respect for your belongings, they do a less than average job and they only accept cash or bank transfer. Says it all really!

Andy Martin

1 year ago ↗

The worst car valet ever.just a few of the things not done to what the discription on thier advert said....front windscreen was left with filthy marks...wiped over with a filthy cloth and the rest of the windows inside weren't even cleaned especially the rear hatchback window which still had fingerprints all over it,sand/dirt in all the door rubbers all wheel arches still dirty,cup holders still had dirt in them,wheels left half cleaned,rear carpet still had dusty feet marks and it was obvious the hatchback had not been opened as the carpet had dirt/sand over it and the sides of the hatch were still dirty. Instead of getting an inside and outside clean including windows boot and vacuum for £25 i had the outside cleaned with dirty cloth.. definitely avoid

Hannah Biggs

1 year ago ↗

Expensive and not good. Paid for the interior and exterior which was £25. When we got back the windows were dirty - like literally hadn’t been washed, it hadn’t been vacuumed and there were still crumbs etc. We thought it would be a quick and easy option but just don’t bother.

Jack 123

3 years ago ↗

We paid for a platinum service of which we couldn’t pay on card even know advertised we could. The car came back damaged and unvacummed. Dirty windows still and general wax all over the paint works. The lads was laughing and less interested when we asked for it to be done again. We will never use them again. I would recommend that Cabot circus remove these from their car park as they are given Cabot circus a very bad name. Also will be reporting them to hmrc as I’m 100 percent sure they are on the fiddle

Maia Bellman

4 years ago ↗

DO NOT USE, I have been chasing down a refund for over 6 weeks after paying £25 for them to practically just wipe the dash board