Bridge Valeting

Natalie Louise

11 months ago ↗

Today I made appointment turned up and there was another car there I drove to a car park I rang them and they said the owner has his car in the place where the car gets washed so I told the guy I have an appointment can u call me back when the car is moved he said yes, no one called back, i did some shopping still no call back, I rang them no on answered, I drove home and I phoned them the owner said well the guy you spoke to is in my lauceston branch, he said u never came back, I said well I phoned I had to go park my car some where, he said well the guy you spoke to is 17, I said well I can’t see that through the phone, he said u shud of come back o explained the man said ind get a call, he claims he has parking all I could see there was double yellow lines, I think it’s bad customer service and seems to not want to take responsibility I am appalled. If the guy is answering the phone launceston how did he know the owners car was parked in the area for the car wash. Seems muggy.